YCCD Reimaging Student Access and Enrollment Project

The YCCD Reimaging Student Access and Enrollment Project is a  business process re-engineering project intended to holistically assess, identify, and modernize college and district processes and technologies to improve the student experience, eliminate barriers, increase student yield, promote customer service, identify and develop targeted interventions to improve successful enrollment of disproportionately impacted (DI) student groups, and implement technologies that make the transition to college easy and welcoming.

This is a districtwide project composed of team members from Woodland Community College, Yuba College, and District Services. Project priorities/outcomes include:

    • Redesign of matriculation processes
      • Improved student registration experience
      • Improved communication with students
      • Improved student yield rates (conversion of applications to enrollment)
      • Reduction or elimination of manual processes
      • Reduction of time and complexity to complete all matriculation steps
      • Reduction in the number of days from the student’s assigned registration date to enrollment
      • Streamlined and standardized processes across the district where possible
      • Analysis of supplemental data from CCCApply to evaluate how to capture additional information about students to help identify those who may need or be eligible for additional population special services
  • Development of process maps of the student matriculation experience (current and future)
  • Report documenting student satisfaction and feedback about matriculation process to inform process re-design
    • Creation of a student satisfaction survey instrument
    • Conduct student focus groups
    • Conduct employee interviews
  • Development of ongoing assessment cycle
  • Enhanced utilization of Self-Service and Colleague capabilities through configuration redesign
  • Implementation of workflow of digital Admission and Records forms across the District